Got Questions

Frequently Asked Questions

At Jubielee, we aim to make your experience as seamless as possible. Here are answers to some of the most common questions about our platform and services.

FAQ Overview

Jubielee is a secure and user-friendly payment app designed to connect communities, families, and small businesses. It’s perfect for anyone looking for fast, affordable, and reliable financial solutions.

Open the app, select “Send Money” from the main menu, enter the recipient’s details, the amount, and confirm the transaction. It’s that easy!

JubieCash allows users to access money from an ATM without needing a debit card or even a bank account at the participating bank. Simply use a secure code and transaction details provided in the app to pick up your funds. JubieCash makes cash access fast and convenient.

The JubieCard is a prepaid card linked to your Jubie Cash wallet. You can use it for purchases online, in-store, or withdraw cash from ATMs. It’s a versatile tool for accessing and spending your money with ease.

Jubielee keeps fees low and transparent. You’ll see any applicable fees before confirming your transaction, so there are no surprises.

Getting Started

Download the Jubielee app from the App Store or Google Play, click “Sign Up,” and follow the prompts. You’ll need a valid email address and phone number to create your account.

Open the app, and click on the Payment Settings tab.  From there you are able to add banking and credit card information.  You are also able to add digital wallet information

You can share the app download information via the app, or you can direct people to the Jubielee website for download information