Privacy Policy – The Jubielee App

This Privacy Policy explains our practices for collecting, using, and disclosing your information when you use our service. It also outlines your privacy rights and the protections afforded to you under applicable law.

Information We Collect

We collect the following types of information to provide and improve our services:

Phone Contacts

We access your phone contacts, with your explicit permission, to identify other Jubielee users and connect you with them. This functionality supports features like securely sending and receiving payments. You can manage or revoke this access through your device settings.

Email Address

We collect your email address for account creation, communication, and support purposes.

Personal Details

We may collect personal information such as your name, address, phone number, and usage data to:

Manage your account.
Improve and customize your user experience.

Usage Data

We collect data on how you interact with our service to enhance functionality and provide a better experience. This includes information like login times, transaction history, and device details.

Why We Collect Your Data

We collect and use your data for the following purposes:

Secure Transactions: To ensure secure financial transactions and comply with anti-money laundering (AML) regulations. For example, we verify the identities of senders and receivers as required by law.
User Experience: To provide a social and seamless experience by connecting you with your contacts on the platform.
Compliance: To verify sender and receiver information, ensuring compliance with international financial regulations.
Service Improvement: To analyze usage data and improve our platform’s performance and usability.

Tracking and Cookies

We use cookies and similar technologies to enhance your experience on our platform. Cookies help us to:

Understand user preferences.
Deliver personalized content.

Types of cookies we use include essential cookies for functionality, performance cookies to analyze usage, and preference cookies to remember your settings. You can manage your cookie preferences through your browser settings. Note that disabling cookies may limit some features of our service.

Your Rights

You have the following rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request the deletion of your personal data, subject to any legal obligations requiring us to retain it.

To exercise your rights or make inquiries about your data, please contact us at privacy@jubielee.com.

Data Security

We implement reasonable security measures, such as encryption and multi-factor authentication, to protect your data from unauthorized access, disclosure, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you via email or through a notice on our platform. Please review this policy regularly for updates.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Jubielee Privacy Team Email: privacy@jubielee(dot)com